Welcome! We're thrilled to have you as part of our community. These terms and conditions (Terms) govern your use of our website and services. Please take the time to carefully read through these Terms before proceeding with any orders. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.
1. Ownership
Before placing an order with us, it's important that you read and understand these Terms and Conditions. We recommend that you print a copy of these Terms for future reference. By proceeding with an order, you are confirming your acceptance of these Terms.
2. Products
We strive to provide accurate and detailed descriptions of our products on our website. However, please note that while we make every effort to ensure accuracy, typographical errors may occasionally occur. We are committed to promptly rectifying any errors that may arise. Additionally, we reserve the right to withdraw any product from our website without prior notification and to amend prices as necessary.
3. Ordering Goods
When you place an order on our website, you will receive a confirmation email to acknowledge that we have received your order and that it is being processed. Once your order has been dispatched, you will receive a second email from us confirming the shipment, along with any applicable tracking information.
Please be aware that all products are subject to availability. The display of products on our website constitutes an invitation to treat and not an offer to sell those goods to you. The offer is made when you place an order for your selected products.
In the event that any of the products you have ordered are out of stock, delayed, or priced differently from what was indicated on your order, we will make every effort to contact you using the email address provided during the ordering process. If we are unable to reach you or do not receive a response to our communication, we will proceed to fulfill the remaining products on your order. We will not supply a replacement product without your explicit authorization. If you wish to cancel your order, please refer to the returns section of our policy.
4. Disclaimer
We want to be transparent with you. While we strive to provide accurate and up-to-date information on our website, we make no representations or warranties of any kind, express or implied, regarding the content, materials, or products included on our site. We provide this website and its contents on an (as is) basis and expressly disclaim all warranties, including but not limited to merchantability and fitness for a particular purpose.
We do not guarantee that the information accessible via our website is accurate, complete, or current. Price and availability information are subject to change without notice. In no event shall we or any of our affiliates, directors, employees, or representatives be liable for any damages arising out of or in connection with the use of our website or the information, content, materials, or products included on our site.
Please note that the images, descriptions, and colors of products on our website are subject to change and are for illustrative purposes only.
5. Returns Policy
We understand that sometimes things don't go as planned, and you may need to return a product. Here's what you need to know about our returns policy:
Returns: You may return items up to 28 days after dispatch if the goods are still in marketable condition. To initiate a return, please contact us directly via email. Once you have received authorization, please post the goods back to us with all necessary paperwork enclosed. Please note that postage for returned goods will be borne by the customer unless the fault lies with us.
How to Return Items: To return part or all of your order, please contact us directly for further instructions.
Refunds: Refunds will be credited back to the original method of purchase. Your refund will be processed within three to five working days after we receive your returns, provided that the items meet the criteria outlined above.
Conclusion
Thank you for taking the time to review our Terms and Conditions. We value your trust and are committed to providing you with the best possible experience when using our website and services. If you have any questions or concerns regarding these Terms or any other aspect of our service, please don't hesitate to reach out to us. We're here to help!